Non-voice Customer Support with English

Sofia
No items found.
Sector
Contact centers
Business/Consultancy services
IT & Technical Support
Experience Level
Entry level
Language
English
Employment type
Full Time
Text Link
Permanent placement
Text Link
Заплата
Work model
On site
your consultant
Katrin Asenova
Key Account Specialist RPO & Temporary Staffing
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No items found.
Sector
Contact centers
Business/Consultancy services
IT & Technical Support
Experience Level
Entry level
Language
English
Salary
No items found.

Currently, they are looking to add a new team member for the position

Non-voice Customer Support with English

 

Main responsibilities:

  • Acting as the primary point of contact for customers regarding their accounts, deposits, bonuses, etc.;
  • Assisting new customers by providing useful and correct information on the company’s online products;
  • Working closely with other teams and department in resolving various cases;
  • Presenting the company’s products to new or potential clients.
     

The company offers:

  • Excellent remuneration, including attractive bonuses;
  • 25 days paid vacation;
  • Fully paid training;
  • Flexible shifts;
  • Food vouchers;
  • Generous transportation allowance;
  • Taxi vouchers for night shifts;
  • Additional health insurance;
  • Additional pay for every night shift;
  • Multisport card (partially covered);
  • Free beverages and snack at the office;
  • Various opportunities for future development within the company.

 

This would be the right role for you if you have:

  • Proficiency in English (minimum C1 level);
  • Excellent communication skills;
  • Good computer skills;
  • Ability to work in a team as well as individually;
  • Previous experience as a customer support representative or knowledge regarding iGaming will be considered as an advantage.

 

All applications will be treated strictly confidential.

 

Only short-listed candidates will be contacted.

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