Our partner, a leading global company in the iGaming industry and new for the Bulgarian market, is currently seeking motivated specialists to join their dynamic, multilingual team for the following position.

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Experienced Chat And Email Support With English (New Project) Office Sofia

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Main responsibilities:

- Respond to customer inquiries via live chat and email in a timely and professional manner;

- Troubleshoot and resolve customer issues related to account access, deposits, withdrawals, and gameplay;

- Maintain a thorough understanding of our casino games, sports betting options, promotions, and policies to effectively assist customers.

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Our client offers:

- Competitive salary;

- Attractive bonus system;

- Excellent benefit package;

- Multisport Card;

- Great office locations in Sofia;

- Flexible working hours;

- Ability for career and professional growth within the industry;

- A supportive and collaborative work environment.

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Job requirements:

- Fluency English (C1);

- Availability to work an 8-hour shift with 24/7 coverage;

- Being able to work from the office in Sofia;

- Minimum of 6 months of experience as a customer support representative in the iGaming industry.

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Apply and you will get the full broad information about your possibilities with us!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

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