Entry-Level Technical Support Specialist with German or Dutch
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For one of our clients, an innovative and leading company specializing in client services, we are looking for:
Entry-Level Technical Support Specialist with German or Dutch
Main responsibilities:
- Provide hardware/software/network problem diagnosis/resolution via telephone, email, and chat;
- Coordinate and manage relationships with vendors and support staff that provide hardware, software, or network problem resolution;
- Use Tracking System to document and manage problems and work requests and their resolution.
Our client offers:
- Excellent salary and bonus system;
- Great social package ( food vouchers etc);
- Working remote during the pandemic;
- Standard or flexible working time;
- Option for full (8h) or 6h;
- Online paid training;
- Great office location near a metro station;
- Real chances to develop professionally in a brand new company on the Bulgarian market.
- Access top-notch technologies and best practices.
This would be the right role for you if you:
- Fluent German or Dutch ;
- Very good level of English (B2 level);
- Experience in customer or technical support will be considered as an advantage;
- Excellent MS Office skills.
We are looking forward to meeting you!
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.
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