Retention Coordinator with Romanian
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For an online gaming and sports betting project of our reliable outsourcing partner, we are looking for:
Retention Coordinator with Romanian
Main responsibilities:
- Engage with Romanian-speaking customers to ensure a top-notch experience
- Develop and apply strategies to boost customer retention and loyalty
- Analyze customers' betting patterns to identify potential areas for improvement
- Collaborate with other departments to enhance engagement
- Offering technical solutions
The company offers:
- Initial paid training course
- Competitive salary and performance-based bonuses
- Flexible working hours - Monday - Saturday, without night shifts
- Professional development programs and growth opportunities
- Additional health insurance
- Transport allowance
- Bonuses for significant life events
- Corporate discounts
- Modern office and supportive environment
Main requirements:
- Fluency in Romanian and good command of English
- Good typing and computer skills (MS Office applications)
- Ability to explain complex concepts clearly and concisely
- Strong problem-solving skills and attention to detail
- Team player with a positive attitude
- Previous experience in a customer service center or in a sales position is an advantage.
Apply and you will get the full broad information about your possibilities with HRS Bulgaria!
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.
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