Non-voice support specialist with German & English
Sofia
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For one of our partners, one of the leaders in the iGamingindustry, we are looking for:
Non-voice support specialist with German &English
Main Responsibilities:
- Manage incoming contacts over live chat and email;
- Provide prompt, friendly, and thorough responses;
- Proactively identify customer needs;
- Resolve any service-related issues to enhance overall satisfaction.
The client offers:
- Competitive salary;
- Bonus system;
- Full medical insurance;
- Great office location in Sofia;
- Flexible working hours;
- Additional bonus for special events such as birthdays, and weddings;
- Sports card;
- Food vouchers;
- 20+ days paid annual leave.
Job requirements:
- Fluency in German (C1);
- Very good level of English (B2);
- Previous experience in a similar role will be considered as an advantage;
- Being able to work from the office in Sofia.
Apply and you will get the full broad information about your possibilities with HRS Bulgaria!
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.