Level 2 Technical Support Specialist with German

Sofia
No items found.
Sector
Outsourcing & Call center
Experience Level
Specialist
Language
German
English
Employment type
Full Time
Text Link
Permanent placement
Text Link
Заплата
Remote / on site
On site
your consultant
Daniela Shaldurova
Quality Assurance & Senior Recruitment Specialist
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No items found.
Sector
Outsourcing & Call center
Experience Level
Specialist
Language
German
English
Salary
No items found.

Our partner is a leading international company, specializing in the outsourcing business. Currently, they are looking for motivated specialists to join their multilingual team in the position of:

Level 2 Technical Support Specialist with German

Main responsibilities:

  • Analyze system logs;
  • Remote troubleshooting;
  • Utilize and actively participate in the improvement in the existing client Knowledge Database;
  • Process support requests;

The client offers:

  • Competitive salary package;
  • Bonus system;
  • Initial training;
  • Transportation allowance;
  • Health and Life Insurance;
  • Free snacks and beverages in the office;
  • Team building activities;
  • Great office location;
  • Various discounts for retail stores.

Job requirements:

  • Fluency in both German and English (C1);
  • Previous experience as a Technical Support is a must;
  • Strong troubleshooting and analytical skills;
  • Experience with VoIP is an advantage.

Apply now!

We are looking forward to meeting you!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

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