Our partner is one of the leading technology companies in the outsourcing industry. They are looking for a motivated specialist to join their multilingual team in the position:‍

‍Email and Chat Support Specialist with German

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Main responsibilities:

• Communicating with clients regarding the company's products only via email and live chat;
• Inform customers about new features and functionalities;
• Collaborating closely with internal departments of the company;
• Provide help in order to solve the requests in a prompt manner.

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The company offers:

• Competitive salary;
• Incentive bonuses;
• Great office locations – Sofia or Plovdiv;
• Flexible working time - option for late or night shifts;
• Transport allowance for the late and night shifts;
• Luxury Social Package;
• Free snacks and beverages in the office;
• Initial paid training;
• Opportunity for career development;
• Team-building activities.

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Job requirements:

• Very good level of German (at least B2);
• Analytical and problem-solving skills and attention to detail are key;
• The role is suitable for students and candidates without experience;
• Ability to handle challenging situations.

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