Our client is a leading international company in the field of outsourcing industry.

We are currently looking for an ambitious and enthusiastic person for them to join the position:

Customer Support Consultant with English  

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Our client offers:

• Attractive salary;

• Additional health insurance;

• Multisport card;

• Food vouchers;

• Office location in a communicative place;

• Great atmosphere with a professional team;

• Opportunity for career development in a vibrant team.

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Main responsibilities:

• Handle incoming contacts over phone, live chat, or email;

• Provide a fast, complete, and friendly answer aligned;

• Send out follow up communication for the customer when needed;

• Escalate customer’s enquiries to the correct internal teams, when needed;

• Be able to follow the company's guidelines;

• Excellent communication with local Team Lead to ensure constant feedback loop;

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Job requirements:

• Excellent level of proficiency in English - written and spoken (B2/C1);

• Great communication skills;

• Previous experience in the outsourcing industry will be considered an advantage.

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If you believe you are the perfect person for this position, do not hesitate to apply.

We are looking forward to receiving your CV.

All provided personal details are processed according to GDPR and are confidential.

Only short listed candidates will be contacted.

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