Our partner is a leading international company specializing in customer service. As their team is expanding, we are currently seeking motivated specialists to join their dynamic, multilingual team in the role of:

‍Chat and Email Expert with Italian


Main Responsibilities:

• Respond to customer inquiries via live chat and email in a timely and professional manner;
• Troubleshoot and resolve customer issues related to account access, deposits, withdrawals, and gameplay;
• Maintain a thorough understanding of our casino games, sports betting options, promotions, and policies to effectively assist customers.

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Our client offers:‍

• Competitive salary;
• Attractive bonus scheme;
• Food vouchers;
• Full medical insurance;
• Great office locations in Sofia;
• 20+ days paid leave;
• Flexible working hours;
• Sports card;
• Gifts for a wedding, newborn, and birthday;
• Ability for career and professional growth within the company.

Job requirements:‍

• Fluency in Italian (C1);
• Excellent level of English (B2);
• Availability to work on shifts;
• Being able to work from the office in Sofia;
• Experience in a similar position will be considered as an advantage.

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Apply and you will get the full broad information about your possibilities with us!

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All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.