Our partner is one of the leading outsourcing companies in Bulgaria. They are looking for someone to join their first team in Bulgaria.The person will have the opportunity to build a good professional relationship with the clients and improve their experience as users.

Technical Support L1 with German

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Main Responsibilities:

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• Providing general technical guidance and assistance in problem-solving to corporate clients from Famous Automotive or Retail company (via phone, email or chat);

• Perform level 1 technical support of B2B customers;

• Diagnose and resolve technical issues, related to laptops, desktops, tablets, printers, mobile phones, routers, Microsoft office package and other applications;

• Uninstall, reinstall software applications and resolve username and password problems;

• Troubleshoot email, VPN and other issues;

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The Client Offers:

• Excellent salary;
• Incentive bonuses;
• Luxury Social Package;

• Nice and friendly multicultural atmosphere;

• Fully remote role;

• Standard shifts;

• Free courses in this field;

• Real chances to develop professionally in the company according to one's preferences.

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This would be the right role for you if you:

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• Have excellent verbal and written German (C1/C2 Level);

• Good English level (B2 Level);

• Have technical knowledge or understanding;

• Previous experience in technical support will be an advantage.

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Only short-listed candidates will be contacted.

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Apply NOW and join the team! All applications will be treated strictly confidential.

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