Web Hosting Technical Support
София
Вашият консултант
![](https://cdn.prod.website-files.com/653291d7cc7d7194910407dd/653291d7cc7d71949104132e_Website%20Consultants%20-Polina%20Pavlova%20(1).png)
itrecruitment@hrs-bg.com
Препоръчай приятел
Това, което не представлява интерес за вас, може да е мечтаната промяна за друг.
![](https://cdn.prod.website-files.com/653291d7cc7d7194910407c0/653291d7cc7d719491040917_pexels-edmond-dant%C3%A8s-4347212%20(1).jpg)
On behalf of our client, a leading hosting company, we are looking for a responsible professional for the position of:
Web Hosting Technical Support
Main responsibilities:
- Processing tickets from ticket system queue, live chat, and phone;
- Identifying patterns with issues and notifying the relevant department;
- Working closely with international teams;
- Prioritizing tasks by urgency and difficulty;
- Provide a quality solution and validate the solution with the customer;
- Addressing responsible departments in a timely manner, in order to provide best quality service;
- Effective use of internal tools to ensure the quality of the service provided;
- Implement the defined quality policy within the company.
The company offers:
- Ability to work in an amazing, young, and motivated team;
- Remote work when needed based on performance;
- Competitive salary based on skills and experience;
- Multisport Cards.
Experience & Qualifications Required:
- Extensive understanding of cPanel and everything around it;
- Excellent understanding of the Linux Architecture;
- Experience with DNS and Exim;
- Some Experience debugging PHP/MySQL based websites;
- Some Experience optimizing sites for performance;
- Some knowledge of PHP would be a huge benefit.
Apply now and join the international team! We are looking forward to meeting you.
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.
Подобни позиции
Junior Project Coordinator - Interior Design
One of our clients is a design studio, specialized in projects for various prestigious offices, residential and commercial spaces. Their team includes a mix of designers and creative talent who are firmly committed to the success of every project.
София
3/9/2024