Remote Tech Solving Agent with German (New Project)

Main responsibilities:

·       Troubleshoot hardware, software, systems, network issues like a pro;

·       Provide guidance to users via email, live chat and phone, turning their tech woes into "Aha!" moments;

·       Turn challenges into opportunities with your quick thinking.

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Our client offers:

·       Competitive salary (3300 – 3800 BGN gross);

·       Free professional training;

·       Attractive bonus scheme;

·       Food vouchers;

·       Full medical insurance;

·       The opportunity to work from home and flexible daily shifts;

·       20+days paid leave;

·       Sports card;

·       Additional bonuses based on performance;

·       Ability for career and professional growth within the company.

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Job requirements:

·       Proficiency in German (C1) and English (C1);

·       Previous experience as technical support (L1) or customer support is an advantage;

·       Being able to work day shifts from Monday to Friday;

·       Knowing your way around software, hardware, and networks.

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If you love solving puzzles, are passionate about tech, and enjoy making people's lives easier, this is the role for you. Apply and you will get the full broad information about your possibilities with us!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

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