Customer Service Administrator with Italian
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Това, което не представлява интерес за вас, може да е мечтаната промяна за друг.
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For our client - one of the first licensed investment intermediaries in Bulgaria and has over 15 years of experience in the market, we are looking for an experienced professional to join our client-growing team as a
Customer Support Specialist
Main responsibilities:
- Provide excellent support and customer care services to end users (via email, chat, and phone)
- Identify customer needs and helping customers use specific features
- Verify client information for compliance
- Assist in smooth client onboarding processes
- Maintain accurate client records and transactions
- Aid in secure deposit and withdrawal processes
- Stay updated on regulations for effective application
- Ability to react to customers' requests in a professional manner
Our client offers:
- Stable job and career development opportunities
- Flexible working hours on shifts
- Attractive salary
- Additional health insurance
- Sports card
- Young and friendly environment
Requirements:
- Fluency in Italian and English (both written and spoken)
- Previous similar experience in customer support or sales field is a plus
- Ability to multitask, prioritize, and manage time effectively
- Excellent communication skills
- Strong problem-solving skills
Apply today – your dream job is just a click away!
Only short-listed candidates will be contacted.
All applications will be treated strictly confidential.
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